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Case study

World Class Customer Satisfaction

Rehab Services team achieves excellent-world class customer satisfaction scores

The results are in … on customer satisfaction scores for Rehabilitation Services by Altius over the past 12 months – and they are not only excellent – they are bumping into the Net Promoter Score (NPS) “world class” bracket for customer satisfaction.

Results are collated from calls made to employers at 6 weeks after they have ceased services and again at 13 weeks, to the employee and employer to see if their outcome has been durable.

Well done Rehabilitation Service by Altius, keep up the world class customer service!

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